FAQ

Taxi and Tide is a place for kids to use their imaginations and play! A space where children can work together as a team, dress up, play work, create, and have fun. We offer 2 play areas filled with high quality toys that encourage open-ended play. We are also an event space and host birthday parties, and offer art supplies for use during our reserved open play sessions so children can create little art projects to take home with them. Our play areas have an East Coast meets West Coast vibe -"Taxi" represents East Coast (New York) & "Tide" signifies the ocean tide of West Coast California.

We are located at 4016 S. Packard Avenue in St. Francis -- a quick 10 minute drive from Downtown Milwaukee via 794.

Yes, we have a parking lot. Please enter in through our front door, as the back doors will be locked. There are a few stairs at the front entrance, so please call us upon arrival if you need wheelchair accessible entry through the back entrance.

We are not a kid's gym, and instead, we focus on imaginative play where kids can dress up, play work, and use loose parts to build and create. Through Imaginative play, children can learn to: Make sense of the world around them through role play Increase their critical thinking skills, social skills, & language skills Collaborate with others. We know that a space without gross motor activities isn't for everyone, and some days kids just need a space to run around! If you are looking for a kid's gym to get energy out, we recommend We Rock The Spectrum (Racine/Oak Creek)

Our single play sessions are 2 hours and 15 min in length and cost $14.50 per child. Adults are free, unless they outnumber the children by more than +1 Example: If you have one paid child, 2 adults are included 2 paid children = 3 adults included 3 paid children = 4 adults included, etc. Additional adults will be charged $6 upon arrival. ⚡️ 5 session and 10 session play passes can be purchased at a discounted rate and split between siblings, friends, and family.

We recommend making a reservation in advance, as we limit the number of tickets sold per session. You can drop-in the day of, but space is not guaranteed unless a ticket is purchased in advance.

No, you don't have to arrive right when the session starts. Our play sessions are 2 hours and 15 min in length to build in a little extra time for snacks, check-in etc., so kids still have a full 2 hours of play. If you reserve a session online, you are guaranteed a spot during the session. You can show up when you'd like, but play time will be reduced as our sessions end time will always be 2 hours and 15 min from the posted start time.

We do not offer memberships, but we do sell discounted pre-paid 5 or 10 session play passes. These passes can be split between friends or family members, and are valid for 1 year from the date of purchase.

We are not a daycare, and parents are responsible for their child(ren) at all times while visiting. We are currently working with the state and our insurance company on details regarding occasional drop-off events for summer 2024, and hope to offer weekly events starting in June.

A ticket is required for any child who plays. If a baby is attending with an older sibling and will be carried in a car seat/carrier (not crawling around exploring/playing), then you will not need to purchase a ticket for the infant. We offer discounted 5 and 10 session play passes that can be split between friends or siblings/family members.

Adults are free, unless they outnumber the children by more than +1 Example: If you have one paid child, 2 adults are included 2 paid children = 3 adults included 3 paid children = 4 adults included, etc. Additional adults will be charged $6 upon arrival.

Our Parties include: 2 hour party with private party room + 30 min set up time and 30 min clean up time for host family *First 90 minutes of party includes play area & party room *Last 30 min in party room for cake and presents (play areas will be closed during this time for cleaning) Up to 15 kids Up to 35 adults Simple tablecloth set-up Simple balloon set-up Plates Napkins Utensils Juice boxes for up to 15 kids Bottled water (available at front desk) Coffee (available at front desk) Bring your own food

The party itself lasts 2 hours, (1.5 hours of play, and the last 30 minutes for cake and goodbyes). The host family may arrive up to 30 minutes prior and depart up to 30 minutes after the party has ended. Example: Party 10am-12pm 9:30am- Doors open for host family Set up any food/items 10am- Guests arrive 10am-11:30am- Party time! We recommend guests eat at their leisure during this time, all food must be kept in party room 11:30am- Cake and goodbyes Play areas close at this time for cleaning 12pm- Guests depart 12:10-12:30- Host family packs up their items 12:30pm- Final party balance due All clean-up must be completed by this time to avoid extra charges. A late fee will be charged starting after 12:30pm. We need to stick to strict schedules to allow for proper cleaning and smooth transitions between parties, and appreciate your cooperation. Looking for more party time? 30 minutes of party time can be added for $75, based on availability. Additional time must be booked in advance by calling or emailing us. Although we will do our best to accommodate requests for extra time, it is not always possible depending on our schedule for that day.

$355 + tax (Fri-Sun) $295 + tax (Mon-Thurs) 2 hour party with private party room + 30 min set up time and 30 min clean up time for host family *First 90 minutes of party includes play area & party room *Last 30 min in party room for cake and presents (play areas will be closed during this time for cleaning) Up to 15 kids Up to 35 adults Simple tablecloth set-up Simple balloon set-up Plates Napkins Utensils Juice boxes for up to 15 kids Bottled water (available at front desk) Coffee (available at front desk) Bring your own food Max 50 people (up to 15 kids and 35 adults, including host family) Add an additional 30 min of party time for $75 (weekend) $50 (weekday) *must be reserved in advance

No. The deposit is used to secure your spot, and is non-refundable.

Yes. We are closed to the public during parties, you and your guests will have the whole space to yourselves.

No. All of our parties are booked outside of normal business hours and are private.

We clean the toys between each play session with Force of Nature spray. Force of Nature is an EPA-registered disinfectant & sanitizer that kills 99.9% of germs. The EPA has registered Force of Nature for disinfecting and sanitizing hospitals, ICUs, schools, daycares, veterinary clinics and more.

We sanitize the toys between each play session and after each birthday party. We kindly ask that you stay home if you are not feeling well. If a toy goes in a child's mouth, please bring place it in the yuck bucket, or bring to the front desk for immediate cleaning.

SOCKS ONLY. To keep the play area as clean as possible, shoes are not allowed. Socks are required at all times for both children and adults. If you forget socks, they are available for purchase for $2 per pair. WALK, DON'T RUN. We want to prevent injuries and be mindful of babies and toddlers, so running is not allowed. Our play area is *mostly* designed for imaginative play, however, we do have some gross motor play items available for babies, toddlers, and preschoolers. We understand this concept isn't for everyone! If you're looking for a kids gym to burn off energy instead, we recommend: "We Rock The Spectrum" Indoor Play Gym. NO ROUGH PLAY OR YELLING. Please use indoor voices, and treat our toys nicely. No throwing toys or using them as weapons. CLEAN UP AFTER YOURSELF. Please clean up the toys you used before moving on to a new activity. We want to encourage kids to clean up after themselves and be respectful and responsible. Please also help up keep the space organized by keeping toys in their designated areas. We very much appreciate your help. THINK OF OTHERS. If you aren't feeling well, please do not come to the play area. Anyone visibly sick will be asked to leave and come back at a time when they are well. BE KIND. This is the perfect place to meet new friends! Please be kind to others. PARENTS & CAREGIVERS ARE RESPONSIBLE FOR CHILDREN AT ALL TIMES. During open play & birthday parties your child(ren) must be supervised at all times. NO FOOD IN PLAY AREA. All purchased snacks must stay at the tables; food not allowed in the play area. Please do not wear play area dress-up clothes while eating. No birthday cake/cupcakes etc. allowed during open play sessions; a private party must be booked.